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 Loved by women who take their wellness seriously

The Unknot — Cordless Shiatsu Neck & Shoulder Massager

The Unknot — Cordless Shiatsu Neck & Shoulder Massager

£89.99
£89.99
Save Sold out

✦ Thoughtfully sourced for women 30–50

✦ Premium materials, no compromises

✦ Delivered with full tracking

✦ 30-day returns on unopened items

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How to Use


Overview

The tension in your neck and shoulders can build quietly — through long days, screens, work, and everything else you carry with you.

This neck and shoulder massager is designed to bring kneading and pushing massage together with gentle heat, helping you create a more relaxing moment wherever you are.

Its shoulder-back design allows you to wear it without needing to hold the device, so you can continue with your day while enjoying your massage.

How to Use

Place the massager around your neck and shoulders and select the mode and strength that feels most comfortable for you.

Choose between 2 massage modes and 3 strength levels, then use the heating function when you want the added warmth of a 42°C constant-temperature heat setting.

The built-in timer is set for 15 minutes, giving you a defined session without having to keep track of the time yourself.

The device provides approximately 40 minutes of use and is powered through a USB 5V/1A connection.

Features

  • Kneading and pushing massage for the neck and shoulder area

  • Large massage-head coverage designed to cover the cervical area

  • Shoulder-back design for hands-free use

  • 2 massage modes

  • 3 strength levels

  • 42°C constant-temperature heating

  • 15-minute timing function

  • 1,800mAh battery

  • Removable design for cleaning

Specifications

  • Material: Plastic

  • Power supply: USB 5V/1A

  • Battery: 1,800mAh

  • Using time: Approximately 40 minutes

  • Working modes: 2

  • Strength levels: 3

  • Heating mode: Constant-temperature heating

  • Heating temperature: 42°C

  • Timing: 15 minutes

What's in the Box

  • 1 × Massage Instrument

  • 1 × Power Cord

  • 1 × Instruction Manual

A Note from Soft & Wise

Your shoulders carry you through enough. Give them a few quiet minutes to simply let go.

Our Guarantee

We stand behind every product in the Soft and Wise collection. If you are not completely satisfied with your purchase, contact us within 30 days of delivery and we will make it right — whether that is a replacement, a refund, or simply an honest conversation about what went wrong.

Your trust means everything to us. We are not here for a one-time sale. We are here because we believe you deserve products that actually work.

To start a return or ask a question, email us at softandwise.store@gmail.com and we will respond within 24 hours.

Shipping & Delivery

All orders are processed within 1–3 business days. Once dispatched, you will receive a tracking number by email so you always know where your order is.

Estimated delivery times:

· United Kingdom — 7–12 business days

· Europe — 10–15 business days

· United States — 7–14 business days

· Australia — 12–20 business days

Please note that delivery times are estimates and may vary during busy periods or due to customs clearance. If your order is delayed or you have any concerns, email us at softandwise.store@gmail.com and we will look into it for you within 24 hours.

View full details

The Unknot — Cordless Shiatsu Neck & Shoulder Massager

£89.99
£89.99
Save Sold out
  • 5 stars: 3 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
R
Rachel T.
The Unknot — Cordless Shiatsu Neck & Shoulder Massager

I gifted one of these to my mother for her birthday and she called me the next day to say it was the best gift she had ever received. I have since bought one for myself. The quality is exceptional and it makes such a thoughtful gift for any woman who carries tension in her neck and shoulders.

S
Sophie R.
The Unknot — Cordless Shiatsu Neck & Shoulder Massager

Bought this for myself after my partner got one and I was jealous every time he used it. Absolutely worth it. The rotating nodes feel exactly like proper shiatsu hands and the cordless design means I can use it anywhere in the house. I use it every night while watching television.

A
Amara J.
The Unknot — Cordless Shiatsu Neck & Shoulder Massager

I work long hours at a computer and by evening my neck and shoulders are in knots. This massager is the only thing that actually reaches the tension properly. The heat function makes such a difference — within fifteen minutes I feel like I have had a proper massage treatment.

The Soft and Wise Promise

Every product in our collection is chosen by hand — tested against one simple standard: would a woman who truly values herself choose this? Not because it is trending. Because it works, it lasts, and it respects the intelligence of the woman using it.

What Our Community Says

  • Sophie R., Bristol

    "I was sceptical at first, but this has genuinely changed my evening routine. I feel the difference when I skip it. That says everything."

  • Nadia K., Amsterdam

    "Beautifully made and arrives so well packaged. I bought it as a treat for myself. It felt like receiving a proper gift. I have already recommended it to my friends."

  • Rachel T., Dublin

    "Finally, a wellness brand that doesn't talk down to you. The product does exactly what it promises and looks beautiful on my bathroom shelf."

1 3

Chosen With Care. Used With Intention.

Self-care is not about having more things. It is about having the right things — tools that earn their place in your routine because they genuinely work, feel beautiful to use, and remind you every single day that your wellbeing is worth investing in.

The Soft and Wise Difference

Women who invest in their wellness routine report feeling more grounded, more rested, and more like themselves. These are the results that matter.

92%

of customers say their Soft and Wise product became part of their daily routine within the first week

30%

minutes or less is all our rituals require — because your time is as valuable as your wellbeing

100%

4.9★ average rating across our collection from women who take their self-care seriously.

Customers say their Soft and Wise product became part of their daily routine within the first week.

Shop the Collection

Words From Our Community

Real women. Real rituals. Real results.

  • ★★★★★

    "I have been on a wellness journey for two years, and Soft and Wise is the first brand that feels like it was made specifically for women like me. Not trendy. Not gimmicky. Just genuinely good."

    Priya S., Leicester

  • ★★★★★

    "Ordered with slight hesitation, as it was my first time buying from Soft and Wise. The product arrived beautifully and worked exactly as described, and I have since ordered twice more. Enough said."

    Helen M., Cardiff

  • ★★★★★

    "As someone who is quite particular about what I bring into my self-care routine, I appreciated how considered every detail feels. This is a brand that understands its customer."

    Ingrid L., Stockholm

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Have a question?

Frequently Asked Questions

Where do you ship to?

We currently ship to the United Kingdom, Europe, the United States, and Australia. All orders include full tracking from dispatch to delivery.

How long does delivery take?

Orders are processed within 1–3 business days. Estimated delivery times are 7–12 days for the UK, 10–15 days for Europe, 7–14 days for the US, and 12–20 days for Australia.

What is your return policy?

We accept returns within 30 days of delivery on unused, unopened items. For hygiene reasons, opened skincare tools and personal care devices cannot be returned. Email softandwise.store@gmail.com to start a return.

Are your products safe to use?

All products in the Soft and Wise collection are chosen for quality and safety. Where applicable, products carry CE certification or relevant safety standards. Always read the included instructions before use.

How do I track my order?

Once your order is dispatched, you will receive a tracking number by email. Use this to track your parcel directly through the carrier's website. If you have any issues, email us at softandwise.store@gmail.com.

Can I change or cancel my order?


Orders can be cancelled within 1 hour of placing them. After that, your order will have entered processing, and changes may not be possible. Contact us immediately at softandwise.store@gmail.com if you need to make a change.

What if my item arrives damaged?

If your order arrives damaged or incorrect, please email us within 7 days of delivery with a photo and your order number. We will send a replacement at no cost to you.

Why Soft and Wise

Every detail considered. Every product earned its place.

  • Thoughtfully Sourced

    Every product chosen with one question in mind — would a woman who truly values herself choose this?

  • Tracked Delivery

    Full tracking on every order from dispatch to your door.

  • 30-Day Returns

    Not happy? Contact us within 30 days and we will make it right.

  • Made for You

    Curated specifically for women 30–50 who refuse to settle for less than they deserve.